Work Experience
Zoomforth - Design & Support Expert
At Zoomforth, I serve as a Design & Support Expert, where I specialize in crafting custom designs and templates using HTML and CSS. My work enhances website functionality for high-profile clients, ensuring seamless transitions from concept to reality. I actively write documentation and guide users through the template creation process, significantly improving platform usability and efficiency.
In my time at Zoomforth, I have implemented a streamlined support task distribution system, improving team efficiency by 20%. I also lead user webinars and have reduced customer success inquiries by 15% by effectively addressing user questions. As the Accessibility Subject-Matter Expert, I've increased template accessibility by 25%, ensuring compliance with W3C accessibility standards and enhancing overall user engagement.
Testimonials
"Your explanations were clear and helpful. Keep up the good work! Thanks a lot."
- Senior Manager, Zoomforth Enterprise user
"Gabi is beyond stellar, I just wanted to say thank you from the bottom of my heart for jumping in to help me in a pinch."
- VP of Marketing & Communications, Zoomforth Enterprise User
Volunteering
Catchafire - Design & Support Developer
I actively engage with Catchafire, a platform that connects skilled professionals with nonprofits to amplify their impact. I contribute my expertise to help nonprofits increase their capacity and fulfil their missions. Through my contributions, I've provided valuable expertise to non-profits, including support for programs like LEAP, which provides a holistic entrepreneurship model focusing on women in prison. By supporting such initiatives, I've contributed to a positive impact that extends to more than $39,000 in monetary value. If you're curious about my volunteer profile and the positive impact I've made, you can explore it further by following this link: Catchafire Profile.
Testimonials
"This is our 2nd project working with Gabriella-Kate. She does professional, high-quality work. And, she is a fabulous communicator. We are able to work closely together - even in different time zones/continents. Gabriella-Kate also provides tutorial videos. With those videos, our in-house webmaster gains skills - so that we can reduce our reliance on 3rd party experts."
- Catchafire user
Creative Work
IADT - Sensory Pod Design
While pursuing my M.Sc. in Cyberpsychology at Dún Laoghaire Institute of Art, Design and Technology (IADT), I had the opportunity to participate in a sensory pod design competition. To fully understand the pod's design limitations and physical constraints, I initiated contact with the manufacturers. This research informed my creative process, leading to a design that showcased my creativity and catered effectively to the practical needs of creating a comfortable, sensory-friendly environment.
My design was selected for its creative approach and was subsequently installed on the IADT campus. Below is a snapshot of the various designs I considered for this project. A key part of my creative process involved utilizing virtual models of the sensory pods from the manufacturer's website. This allowed me to visualize how each design would materialize from different perspectives, ensuring each was coherent, aesthetically pleasing, and captivating from all angles.
Academic Work
M.Sc. Cyberpsychology - Thesis
In my Cyberpsychology thesis titled "Designs Deep Questions," I delve into the realm of Existential Human-Computer Interaction (HCI) Design. This study explores the profound ways in which technology design impacts human existence, intersecting HCI with existentialist philosophy. Through examining the insights of everyday designers and researchers, my research sheds light on how digital interfaces influence our existential experiences.
This academic endeavour significantly enhanced my qualitative research abilities, as I conducted in-depth interviews based on a meticulously designed interview protocol, always with a strong emphasis on ethical considerations. The insights gained from this thesis offer valuable perspectives on creating more meaningful and purposeful interactions within our increasingly digital world.
